Privacy Policy

1. Introduction

Lyvqoza ("we", "us", "our") operates the website lyvqoza.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and safeguard personal information about visitors to the Site. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable Polish data protection law.

By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect the following categories of personal data:

• Contact form submissions: When you use our contact form, we collect your name, email address and the content of your message.
• Usage data: We may collect anonymous technical data including IP address (anonymised), browser type, pages visited and referral URLs through analytics tools.
• Cookie data: Information collected through cookies as described in our Cookie Policy.

We do not collect payment information, create user accounts, or require registration to access the Site.

3. Legal Basis for Processing

We process personal data on the following legal bases under GDPR Article 6:

• Consent — for analytics cookies and marketing communications (where applicable).
• Legitimate interests — for processing contact form submissions and responding to enquiries.
• Legal obligation — where required by applicable law.

4. How We Use Your Information

We use collected information to:

• Respond to your contact enquiries.
• Improve and maintain the Site through anonymised analytics.
• Comply with legal obligations.
• Send editorial updates where you have expressly consented.

We do not use your data for profiling, automated decision-making, or any commercial marketing purposes without explicit consent.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share data with:

• Hosting providers — who process data on our behalf under data processing agreements.
• Analytics providers — using anonymised, aggregated data only.
• Legal authorities — where required by law or to protect our legal rights.

6. Data Retention

We retain contact form submissions for a maximum of 24 months unless a longer retention period is required by law. Anonymised analytics data may be retained indefinitely. You may request deletion of your data at any time.

7. Your Rights

Under GDPR, you have the following rights:

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing based on legitimate interests.
• Right to withdraw consent at any time (where processing is consent-based).

To exercise any of these rights, contact us at info@lyvqoza.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or damage. The Site uses HTTPS encryption for all data in transit.

9. International Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

The Site is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Cookies

We use cookies on the Site. For detailed information about the cookies we use, please see our Cookie Policy.

12. External Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the Site following any changes constitutes acceptance of the updated policy.

14. Contact and Complaints

For any privacy-related questions or to lodge a complaint, contact us at: info@lyvqoza.com.

You also have the right to lodge a complaint with the Polish data protection supervisory authority (UODO) at uodo.gov.pl.